A Customer Complained About a Target Holiday Sweater — Here’s What the Retailer Said

A simple holiday sweater unexpectedly set off a much wider conversation this season — one that touched on cultural sensitivity, mental-health awareness, consumer expectations, and the evolving responsibilities of major retailers in the modern marketplace.

What started as an ordinary shopping trip for one customer quickly developed into a national dialogue about how language used on clothing can shape people’s perceptions in ways retailers may not always anticipate.

The sweater at the center of this discussion…

CONTINUE READING…

A simple holiday sweater unexpectedly set off a much wider conversation this season — one that touched on cultural sensitivity, mental-health awareness, consumer expectations, and the evolving responsibilities of major retailers in the modern marketplace.

What started as an ordinary shopping trip for one customer quickly developed into a national dialogue about how language used on clothing can shape people’s perceptions in ways retailers may not always anticipate.

The sweater at the center of this discussion…

CONTINUE READING…