The city of Twin Falls, Idaho, continues to mourn after a tragic shooting at a newly opened In-N-Out Burger claimed multiple lives and left several others injured. The incident, which occurred on August 1, 2026, transformed what had begun as a busy Saturday afternoon into a heartbreaking event that deeply affected families, first responders, employees, and the wider community. Authorities say 24-year-old Chad Williams carried out the attack before dying from a self-inflicted gunshot wound. Investigators have stated that they believe he acted alone, while the motive remains under investigation.
The shooting happened shortly before 2:30 p.m. near the intersection of Blue Lakes Boulevard and Fillmore Street, one of the busiest commercial areas in Twin Falls. The restaurant had opened only days earlier and had attracted large crowds eager to visit the new location. Customers filled the dining area, vehicles lined the drive-thru, and shoppers moved through nearby businesses when gunfire suddenly interrupted the afternoon. Within moments, people began running for safety as emergency calls flooded local dispatch centers. Police officers, firefighters, and medical personnel quickly responded to secure the area and assist those who had been injured.
Law enforcement officials confirmed that three people lost their lives, while seven others were injured during the attack. Investigators reported that the suspect later died from a self-inflicted gunshot wound after moving away from the restaurant. Authorities have continued collecting evidence, reviewing surveillance footage, and interviewing witnesses as they work to better understand the circumstances surrounding the incident. Officials have also emphasized that the investigation remains active and that determining a motive may require additional time.
Many witnesses have since described the confusion and fear they experienced as the shooting unfolded. Several people initially believed the sounds were construction work or another nearby disturbance before realizing they were hearing gunfire. Others recalled seeing customers and employees helping strangers reach safer locations while emergency responders rushed toward the scene. Those who escaped safely have spoken about the courage displayed by ordinary people who assisted children, families, and elderly customers during the chaotic moments that followed the first shots.
Among the injured was Terry Dudley, who was reportedly sitting in his vehicle while charging it nearby when he was struck by gunfire. Family members later shared updates about his medical condition, explaining that he underwent emergency treatment and continued recovering under the care of doctors. They described him as a hardworking father who has always placed family first and expressed gratitude for the support they received from neighbors, friends, and members of the community during an incredibly difficult period. Fundraising efforts were also organized to help cover medical expenses and assist the family during his recovery.
Another individual seriously injured during the attack was Austin “A.J.” Scott. According to statements shared by his family, he moved toward the danger after hearing gunfire in an effort to help protect others nearby. His relatives later explained that he faced multiple surgeries followed by rehabilitation as part of a lengthy recovery process. While thanking emergency responders and hospital staff for their efforts, the family also expressed appreciation for the encouragement and prayers they had received from people across the community.
Authorities have also recognized the actions of two armed individuals who intervened during the attack. One of them, Jordan Salinas, later spoke publicly about the events, explaining that he had arrived at the restaurant shortly before the shooting began. After recognizing the danger, he drew his legally carried firearm and responded while attempting to protect those nearby. Officials stated that Salinas, together with an off-duty Idaho state trooper, helped redirect the shooter away from the crowded restaurant toward a more open area, reducing the immediate danger to customers and employees.
ly prevented additional casualties. Investigators noted that while law enforcement officers were already responding, the intervention by the armed civilian and the off-duty trooper changed the direction of the attack and created additional opportunities for people to escape. Officials have continued emphasizing that the investigation will carefully examine every aspect of the incident while recognizing the bravery shown by those who acted under extremely dangerous circumstances.
Following the tragedy, Jordan Salinas shared a public message thanking everyone who had reached out to support him and his family. He said his thoughts remained with the victims, survivors, and everyone whose lives had been affected by the shooting. While noting that he hoped to discuss his experience more fully at a later time, he stressed that the focus should remain on those who lost loved ones or continued recovering from their injuries. His message reflected the broader sense of compassion and solidarity that has been expressed throughout the Twin Falls community.
The shooting also had a profound impact on In-N-Out Burger employees and their families. Company president Lynsi Snyder confirmed that one employee was among those killed during the attack. Family members later identified the employee as Ashley Garibay, who had traveled from California to help train staff at the newly opened restaurant. Friends and colleagues remembered her as a dedicated employee known for her positive attitude, professionalism, and willingness to help others, making her loss especially difficult for those who worked alongside her.
As investigators continue working to determine what led to the shooting, officials have confirmed that the suspect’s relatives have cooperated with detectives throughout the investigation. Police have urged the public to avoid speculation until all available evidence has been reviewed and the investigation is complete. Meanwhile, memorials, fundraising efforts, and community gatherings continue honoring the victims while supporting survivors and their families. Local authorities have also reassured residents that public safety services remain fully operational as neighboring agencies continue assisting with one of the largest investigations the community has faced in recent years.
